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Privacy Policy

Silent Theatre Company  |  Last updated: November 14, 2026

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Silent Theatre Company ("STC," "we," "us," or "our") is a 501(c)(3) nonprofit organization based in Chicago, Illinois (EIN: 68-0656178). This Privacy Policy explains how we collect, use, and protect information when you visit our website at silenttheatre.com or interact with our programs and campaigns.

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1. Information We Collect

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We may collect the following types of information:

  • Contact information — name, email address, phone number, and mailing address when you contact us, sign up for our mailing list, or register for a program.

  • Donation and payment information — when you make a donation or purchase a ticket, payment is processed through a third-party platform (Zeffy). We do not store your credit card or bank account information.

  • Website usage data — we may collect non-personal data such as browser type, pages visited, and time on site through standard analytics tools.

 

2. How We Use Your Information

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We use the information we collect to:

  • Process donations and issue tax receipts

  • Communicate with you about our programs, events, and productions

  • Respond to inquiries and requests

  • Improve our website and services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

 

3. Donations

Donations to Silent Theatre Company are processed through Zeffy, a third-party payment platform. By making a donation, you agree to Zeffy's terms and privacy policy. STC receives a record of your donation for tax and acknowledgment purposes.

 

4. Email Communications

If you subscribe to our mailing list, you will receive updates about STC events, productions, and programs. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

 

5. Cookies

Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.

 

6. Third-Party Links

Our website contains links to third-party sites including social media platforms and ticketing or donation services. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

 

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

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8. Data Security

We take reasonable steps to protect the information we collect. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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9. Your Rights

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You may request access to, correction of, or deletion of your personal information at any time by contacting us at the address below.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

 

11. Contact Us

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If you have questions about this Privacy Policy, please contact us:

Silent Theatre Company
3638 W Grand Ave, Chicago, IL 60651
EIN: 68-0656178
silenttheatre.com

This program is partially supported by a grant from the Illinois Arts Council, a CityArts Grant from the City of Chicago Department of Cultural Affairs and Special Events, Costco, and the generosity of our individual donors.

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Silent Theatre Company is a 501(c)(3) nonprofit organization. EIN: 68-0656178. Privacy Policy

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